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TRANSIT AND PARATRANSIT MANAGEMENT CERTIFICATE PROGRAM
| Registration is now open for the Spring 2026 Transit & Paratransit Management Certificate Program, available in both in-person and online formats to accommodate diverse learning needs across the industry. Offered by the University of the Pacific, this well-established, seven-day certificate program has supported the professional growth of over 4,000 participants nationwide. Designed to equip current and future transit leaders with practical tools and strategic insight, the curriculum addresses core management competencies essential to success in public transit and paratransit settings. Our in-person program will be hosted by Santa Clara Valley Transportation Authority (VTA), located in San Jose, California. Who Should Attend: Any transit and paratransit employees who wish to become supervisors or managers. Current managers, department heads and new hires who have little or no formal management training or experience in public transit and paratransit. Existing managers who would like to enrich their management skills. Program Benefits: Program topics provide key management and industry essentials for transportation professionals. Gain a thorough understanding of what it takes to be a successful transportation manager. Learn basic principles of transit regulations and mandates, management, marketing, risk management, human resources, operations, budgeting and leadership. In-Person Program Format: Each course is a full day program led by our instructor at the hosting agency (VTA) training facility. All materials will be available online. In-Person classes run from 8:30AM~4:00PM. Online Program Format: Each course is broken into three hours of self-paced preparatory online learning and three hours of a online live session with the instructor to discuss, debate, and internalize the learning. Live sessions run from 8:30AM~12:00PM (PST). Program Cost & Scholarships: $ 2,995 including all materials Many of our partnering agencies offer Tuition Reimbursement programs internally. Please reach out to your HR department for more information. Caltrans Scholarship (for participants in California) If eligible, you may receive up to $1,000 – please see the link below for application. RTAP Scholarship (countrywide through their state RTAP) are also available for eligible applications – please contact your RTAP manager (RTAP manager directory link) Other internal scholarships or tuition reimbursement programs may be available from your agency. Please contact your HR department for more information. JUSTIFICATION LETTER DOWNLOAD COURSE TOPICS Overview of Transit Legislation, Regulation, and Policy Marketing Through Customer Service Legal Issues in Employee Relations Effective Communication Skills Principles of Transit Budgeting and Finance Strategic Thinking Enhancing Leadership Effectiveness COURSE DATES Online Cohort – Seven Thursdays (Feb 26~May 21) Online Cohort 2 will get added at a later time. In-Person @ VTA – Seven Tuesdays (Mar 10~Jun 2) |
| If you miss any classes, you can schedule a make up class with another cohort (current or future) – fees may be applicable if transferred more than once. If you have any questions, please contact us at westgate@pacific.edu. |